Normally I don't react on things like this but this review is not normal anymore. I have 10 reviews, 9 good ones and now 1 bad one.
1/ When you arrived in the apartment everything was clean, without cockroaches. Nobody complained about it before. An apartment doesn't attract cockroaches, it's the way how people live in it that attracts them. And we had to clean a new record time of more than 5 hours to clean the apartment when you left it, I understand why the cockroaches loved it. Our next guests, who were very happy of their stay by the way, can confirm this.
2/ The kitchen indeed needs an update, but was clean when you came in. Now we have problems because there was a leak during your stay and you didn't call us to tell us about it, you left it leaking in the cupboard.
3/ You're right that we werent' there at your arrival, I'm sorry about that but I also have a life, and we came to the apartment the next morning to welcome you. I'm also sorry that you didn't have blankets, but we didn't expect that you would need them in july with temperatures around 30 degrees, but the next morning we brought them to you. And there were sheets on every bed and if you still were cold, you could have put on the heating.
4/ For me this is the worst remark, because I do care about my guests, as you can read in several other reviews. I'm always available, but during your 3 weeks stay you never mentioned any problem, although we came halfway your stay to the apartment to change all the bedsheets and towels. No, you choose to say nothing during 3 weeks (also not about a water leak), and then you put a review like this, thanks a lot.
5/ Our advertisement states that you have to pay a 250 euro damage deposit and I also mention it clearly when I contact my guests before their stay.
I still don't understand why you never called me about any problem, but that you wait till after your stay to put them in this review.