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Amazing view of Hilo Bay

Profil korisnika Meg/Lionel
Meg/Lionel

Amazing view of Hilo Bay

5 gostiju
2 spavaće sobe
2 kreveta
1 kupaonica
5 gostiju
2 spavaće sobe
2 kreveta
1 kupaonica
NAJVAŽNIJE ZNAČAJKE SMJEŠTAJA
Odlična lokacija100 % gostiju koji su nedavno ovdje odsjeli ocijenilo je lokaciju ovog smještaja ocjenom od 5 zvjezdica.
Dobra organizacija prilikom dolaska100 % gostiju koji su nedavno ovdje odsjeli ocijenilo je postupak dolaska u ovoj smještaj ocjenom od 5 zvjezdica.
Meg/Lionel je SuperhostSuperhostovi su iskusni domaćini s izvrsnim ocjenama koji se iznimno trude gostima osigurati savršen boravak.

Comfortable newly remodeled ground floor apartment with separate keyed entry overlooking Hilo Bay

Sadržaji

Kuhinja
Wi-Fi
Besplatan parking u sklopu smještaja
Glačalo

Raspored spavanja

Spavaća soba 1
1 bračni krevet (1,6x2)
Spavaća soba 2
1 bračni krevet (1,6x2)
Zajedničke prostorije
2 sofe

Kućni red

Vrijeme dolaska je bilo kad nakon 15:00 i odlazak je do 11:00

Dostupnost

19 recenzija

Preciznost
Komunikacija
Čistoća
Lokacija
Dolazak
Vrijednost
Profil korisnika Kelsey
Kelsey
studeni 2018.
extremely overpriced for what this place is actually worth. very old space, old furniture, old appliances, mold everywhere, we had problems with the bathroom sink the entire 3 months we were there, smelling like feces, problems with the kitchen sink, having to wash dishes in the …
Profil korisnika Meg/Lionel
Meg/Lionel odgovara:
RESPONSE FROM YVONNE (and Meg) 1. I don't think the apartment is overpriced as they stated, nor are the furniture and appliances old! The apartment was completely new in March of 2016. Since then I have replaced anything that begins to age right away. On day one, these guests requested a larger size refrigerator claiming that the TWO small ones were too small. So, Meg sent me out to get a LARGER one, which I did! 2. Regarding mold: They did not bring up any mold issues until they were ready to leave. They told me they saw mold under the bathroom sink . I said I would have the guy come in right away to remove it, but they said no, and to do it after they left. It is unfair to complain about a problem after not telling me until the last minute and then not allow me to take care of it (Hilo is very damp so we always remove any mold we know of as soon as it appears) 3. Twice they called me about an "awful smell" with the water to which I responded right away. Both times when I arrived no one could smell! They told me it was funny that "when I arrive the smell "disappears". I also had our plumber, David, go in to check for any issues and he couldn't find any issues or any smells of any kind. Apparently they magically disappeared whenever anyone other than them was near. I had no more calls after that regarding this issue. 4. The kitchen is small. We point it out in the ad and also there is a picture of it. They asked me if they could do their dishes in the laundry room sink which is quite large. I made an exception and said yes. Obviously, they found a way to complain about that as well! 5. Regarding their noise complaint: The upstairs guest left after a week as their job got cancelled. Thereafter, no tenants were in the upstairs unit! There were never any complaints about noise during their stay! (From whom.? there was NO ONE THERE!). 6. Re the neighbors: One of the neighbors mentioned once about their cars being close to their mailbox and the postal carrier needed to get out of the truck to deliver their mail. It wasn't a complaint. The neighbors are lovely, long term home owners and have always been very welcoming and helpful to our guests. Hilo is a small city with warm inhabitants that embrace the aloha spirit of Hawaii. 7. Re the painting: I alerted Kelsey at the beginning of her stay that the house would be painted at some point (during her stay) because of the hurricane no such work could be done earlier. She said "it was not a problem". When the weather finally allowed the painters to begin Kelsey told me that they slept during the day. So we then agreed upon a time for the painters to start their work as to not disturb their sleep. The painters are fairly neat and the lawn is quite large. I feel it is unfair to criticize when we went out of our way to accommodate her schedule. They say how wonderful I am etc., but I've never ever had so many complaints! They basically state that I did not do my job at all! This is not true. I responded right away to all of their many complaints and took care of everything as soon as possible. The apartment is not old. They received a new fridge when they asked and I had just swapped out all of the linens which I do every few months. The floors/walls/ kitchen/bath etc. were built in 2016. Nothing is very old. We cannot help them with phantom smells and imagined guests upstairs that do not exist. Meg was traveling when they left and missed the deadline to review them as guests. We would have given them 2 stars. When they left the apartment the toilet seat cover (which was new as of June) was broken, a wooden piece of the large TV table was broken, and the TV wasn't working so we had to replace it. There was no call or note left for me about these broken items. From Meg: Yvonne, I'm sorry you had to deal with Kelsey's group! Our guests are normally amazing! Thank you for all of your hard work and dedication to making the guests have great stays!
studeni 2018.
Profil korisnika Tamara
Tamara
srpanj 2018.
Great experience staying at this spot! The property manager was very friendly and helpful!
Profil korisnika Adam
Adam
lipanj 2018.
As gorgeous and picturesque as described. Hosted my family, to include our dog, for over four months with the greatest of hospitality. Don't let Pele's actions discourage you from enjoying everything this home, town and Island have to offer. Couldn't have hoped for anything bette…
Profil korisnika Meg/Lionel
Meg/Lionel odgovara:
Dear Adam, Thank you for staying with us! We very much enjoyed having you and look forward to your return! Warmest wishes from all of us! Meg/Lionel and Yvonne
lipanj 2018.
Profil korisnika Cortney
Cortney
siječanj 2018.
Meg/Lionels place is in a great location. Very convenient. The home is just as described. It was easy to communicate with the host. Check in/check out was easy and quick.
Profil korisnika Larry
Larry
siječanj 2018.
Easy access to downtown Hilo and highways to attractions. Good for simple place to stay. Décor dated and not in style. Kitchen small not functional.
Profil korisnika Meg/Lionel
Meg/Lionel odgovara:
Hi Larry, I was surprised you thought the apartment was "dated and not in style" as it is basically a new unit. It has new floors, walls, kitchen etc. The style is classic and not overly modern which you may be referring to. In any event, because of your comments Yvonne has put into place some changes... replacing furniture covers, linens and bedding. As the classic furniture (round wood table and chairs, antique sideboard etc ) will be staying I will clarify that it is such in the ad in case it is unclear from the photos. Regarding the kitchen: it is as stated in the ad and photos.. "small, functional with a double hotplate, microwave, sink and fridge. This unit is priced accordingly. It has more than in an hotel room with two bedrooms, a very large living/dining room and a small kitchen to make light meals. I hope this clears up any misunderstanding for future guests. Most of our guests enjoy the unit and are not surprised by the small kitchen as it's stated in the ad and shown in the photos. We encourage guests who wish to have a large kitchen to stay upstairs which has a huge, open kitchen. I hope that helps. Best Wishes Meg (and Yvonne)
siječanj 2018.
Profil korisnika Chad
Chad
kolovoz 2017.
Far better than what you would get at any hotel in Hilo. Perfect for a family of four. Great location, very nice neighborhood. Communication with the property manager made it all so easy.
Profil korisnika Meg/Lionel
Meg/Lionel odgovara:
Chad, thank you so much. We are happy you had a great stay and enjoyed hosting you! We would be delighted to have you back. Best Meg and Yvonne
kolovoz 2017.
Profil korisnika Sylvia
Sylvia
svibanj 2017.
Thank you
Profil korisnika Meg/Lionel
Meg/Lionel odgovara:
Thank you Sylvia for staying with us! Best Meg
svibanj 2017.

Domaćin – Meg/Lionel

New York, New York, Sjedinjene DržaveČlan od Ožujak 2016.
Profil korisnika Meg/Lionel
38 recenzija
2 Preporuke
Verificirano
Meg/Lionel je SuperhostSuperhostovi su iskusni domaćini s izvrsnim ocjenama koji se iznimno trude gostima osigurati savršen boravak.
Aloha! This is my brother's lovely home. He lived in Hilo, Hawaii for the past 19 years. He says, " I love the Big Island for all its beauty and diversity. I came to the Hilo after spending several years in other parts of the Pacific. I have lived for several years in Pohnpei…
Jezici: Deutsch, English, Français
Stopa odgovora: 100%
Vrijeme odgovora: unutar nekoliko sati
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