I feel badly that Nick was not completely satisfied with his stay. We do live in a forested setting, so sugar ants are a constant battle for us and our neighbors. To call it an infestation is a bit much as we treat our home regularly and saw no signs of ants prior to our departure. Upon returning home, we did notice a group of ants gathered on sugary spill on the bathroom floor. As for the fleas, we've checked Simon and he looks flea free. He's our 16 year old family cat who we would treat in a heart beat if he was ill or battling fleas. Additionally, our four person family as well as our visitors and their dog have not experienced any flea bites before or after Nick's stay. Being that our house is forested, I wonder if the bites may have been outdoor insects? We do appreciate Nick's visit and wish it had been a better experience. We are sorry this didn't work out for you.