I am sorry for this perceived bad experience, but as a host for the last 6 years I realize that every guest has different point of view. For example, Tracy mentions that the window is covered by a cardboard and paper. I placed a sea mat so that behind the curtains light does not glare inside the unit. What can I say? It is her interpretation that something is bad. Actually, I have placed the sea mat for the good of the guest. I have hosted in this same apartment complex resident medical students, physical therapists, nurses, project managers, engineers, families, single travelers, etc. These highly educated professionals were happy and comfortable during their stay. I have learned that there are people who find glee in damaging other's reputation. Unfortunately, Tracy is one of them.