I tried on many occasions to call, text, email and even contacted Air BnB support to establish Simon's arrival time. I hadn't heard anything from Simon since his initial booking in February. Simon didn't respond to any messages. Air BnB were unable to contact him as his phone numbers didn't work. It is impossible to host with no idea of guests arrival time. Ours is a family home and so we are away when guests arrive and I have a neighbour to check guests in. No one expects a neighbour to wait in all day and they require reasonable notice of at least a day or two in order to be available. Simon somehow managed to find my contact details on the day of arrival and rang to say he was 3 hours away. On the way to the airport, with my young family, I managed to make a series of phone calls in order to try and find someone available to check Simon in at the time he wanted. I bent over backwards and tried everything I could to check Simon in.
I think Simon has missed the point of Air BnB, it is a peer to peer service that relies on good communication, it differs greatly from the anonymity of hotels where you can rock up at anytime.