Povrat novca zbog otkazivanja
You were all set to travel and now something’s come up. Find out how to cancel your stay or Experience. And please note that your refund is subject to the Host’s cancellation policy.
Pay over time with Klarna
For residents of the USA and Canada we are introducing two new ‘pay over time’ payment plans from Klarna. Klarna accepts most major debit and credit cards–like Visa, Discover, Maestro and Mastercard. Prepaid cards are not accepted.
If you have a Klarna payment plan, refunds are issued from Airbnb to Klarna, and from Klarna to you. For details of refunds issued by Klarna to you, you’ll need to check your Klarna account.
Learn more about Changing a reservation paid for with Klarna.
Refund conditions
Please note that your refund is subject to the Host’s cancellation policy. Additionally, your refund amount may also be affected by:
- Cleaning fees: Always refunded if you cancel before check-in.
- Airbnb service fees: Service fees are refunded if you cancel during the free cancellation period for your reservation.
On-site property fees: If a hotel or other professional Host collects property fees on-site, any refund of those fees is at the discretion of the Host.
Need more help?
Find out how to request a refund, and when you’ll get your refund, if you are eligible.
Refunds in India
Are you traveling in India? Please check out additional info about refunds in India.
Vezani sadržaji
- Gost
Podnošenje zahtjeva za povrat novca
Zahtjevi za povrat novca (neovisno o iznosu) podnose se putem Centra za posredovanje. - Gost
Kako saznati koliko će iznositi povrat
Iznos povrata ovisi o uvjetima otkazivanja koji vrijede za vašu rezervaciju i o tome kada je otkazujete. - Gost
Otkazivanje rezervacije smještaja
Rezervaciju možete otkazati ili izmijeniti u rubrici Putovanja.