Pisanje recenzije

Want to rave about your recent guest or trip? We love that. Head to Reviews on a web browser to get started.

Requirements:

• 1,000-character limit
• Must follow our Review Policy

It’s important to note that you have to submit your review within 14 days from the time of checkout—after that, you can’t edit it.

Thought starters

The best reviews are helpful ones. Think about what you’d want to know before booking a stay or welcoming someone into your place. Highlight things like:

• Your interactions with your guest, Host, and their associates—were they pleasant and respectful?
• Anything that made the stay special, like cleanliness, personal touches, convenience, amazing coffee
• Practical info: Was the Host helpful and available? Were you thrilled with the location? Was the listing accurate?

You’ll also have the option to leave private feedback, which will be shared when reviews are posted. Get more detail on how reviews work for stays.

Other ways to share feedback

If you want, you can leave private feedback to the Host or guest, which will be shared with just them when reviews are posted.

You can also leave a public response to a review that someone has left for you within 30 days of its posting. While you can’t remove their review, you can report it if you think it violates our Review Policy.

Need more info? Learn about how reviews for stays work.

What is shared in public reviews

To help future guests, reviews will now show more information about the reviewers, and may include their:

• City, country, continent or region
• Date of stay (example: Jun 2023, 3 weeks ago, today, etc.)
• Trip type (example: did the guest stay with kids, a group, or pets)
• Length of stay (example: 1 week stay, or stayed for a few weeks)

This information may be based on public information on the reviewer’s profile page or other information the reviewer submitted to sign up for Airbnb or complete the booking. To hide your information, contact us.

Editing a review

To encourage honest and impartial reviews, we limit the ability of Hosts and guests to edit a review after they’ve written it.

• If you submit your review first, you may edit it anytime within the 14-day review period, up until the other party submits their review
• Once both reviews are submitted or the 14-day review period has ended—whichever comes first—both reviews are automatically published and no more changes can be made
• Both guest and Host reviews are posted at the same time and can’t be edited after they’re posted, (the other person can’t read your review and change their own as a result)
• You can’t request edits to a review written about you, except you may contact us to request a change in the gender pronoun used to describe you in the review

For Experiences, reviews are only written by guests. You may edit your review within 48 hours of initially submitting it, even if the review has been published. Find out more about how reviews work for Experiences.

Uređivanje recenzije koju ste nedavno napisali

Removing reviews

Once a review you’ve written has been published, you can contact us to request for it to be removed.

Did someone else write the review? Just be aware that we will only take action if it violates our Review Policy. Please note that someone who wrote a review always has the right to request that it be removed.

Responding to reviews

The right to respond

You can post a public response to a review that someone has left for you within 30 days after the review has been published. While you can’t remove it, you can report it if you think it violates our Review Policy.

Otherwise, feel free to respond with more context or to provide your own perspective, so long as you, too, follow the policy.

Kako odgovoriti na nedavno dobivenu recenziju

Vaš će odgovor odmah biti objavljen i kasnije ga nećete moći mijenjati, pa nemojte žuriti, već dobro promislite što želite reći.